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FAQs

Referral requirements can vary depending on your insurance plan and diagnosis. Some plans allow direct access to physical therapy, while others require a physician referral before treatment can begin. Our team will help verify your specific requirements before your first visit.

Coverage depends on your individual insurance plan. We recommend contacting your insurance provider to confirm your benefits and referral requirements, or our team can help verify this for you ahead of your appointment.

If your plan requires a referral, we’re happy to help coordinate with your physician to obtain the necessary paperwork so your care isn’t delayed.

Visa, MasterCard, American Express, Cash, and Personal Checks.

We will file the claim for you, if we are under contract with your insurance company.

Our physicians or staff is on call 24 hours a day, 7 days a week. Call our main office number, (972) 475-8914, for assistance anytime. Prescriptions are refilled during office hours only.

Premier Physical Therapy has three convenient locations to serve you:

Rockwall: 3136 Horizon Rd, Suite 110, Rockwall, TX 75032

Richardson: 1231 E. Belt Line Rd, Suite 102, Richardson, TX 75081

Kaufman: 709 Ed Hall Dr, Suite B, Kaufman, TX 75142

No matter which location you choose, our expert team is ready to help you on your path to recovery!

Premier Physical Therapy treats patients off all ages, from infants to seniors.

Yes, Premier Physical Therapy can accommodate such requests.

Yes, both English and Spanish are spoken in our office.

Premier Physical Therapy is continuously accepting new patients. To make an appointment, please call (972) 608-3939. It is also requested that new patients fill out the New Patient Information Forms prior to their visit in order to expedite insurance processing. The New Patient Information Form can be filled out and submitted online or by downloading the document, printing it, filling it out, and faxing it to our office at (972) 608-3938.

You need to bring: X-rays (original films, if possible). The hospital will not mail the films. Premier Physical Therapy will keep the films in your file unless instructed to return them. Also bring any diagnostic studies (MRI, CT scans) and your insurance card and referral (if needed).

Premier Physical Therapy requires a consent form that is signed by either the patient or the patient’s legal guardian.

Premier Physical Therapy is affiliated with: Lake Pointe Orthopaedics, Presbyterian Hospital at Rockwall, Lake Pointe Medical Center, Baylor Surgicenter at Heath, and Baylor Surgicenter at Rockwall.

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